Returns & Exchanges

At Spider Shoppe, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Return

    Log into your account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.

  • 2.
    Pack Your Items

    Carefully place the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.

  • 3.
    Ship It Back

    Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.

  • 4.
    Receive Your Refund

    Once our team inspects your return, we will process your refund to the original payment method within 5 to 7 business days.